Updated: 1 January 2026

Mjudi Privacy Policy – Malaysia User Data Protection

Your privacy is our priority. This document transparently explains how mjudi collects, uses, stores, and protects your personal information.

256-bit SSL Encryption Data Not Sold Full User Control

Important Note: By registering for or using the mjudi platform, you agree to this Privacy Policy. Please read this document in full as it explains your rights and choices regarding the personal data we hold.

1 Introduction

Mjudi ("we", "Platform") is fully committed to protecting the privacy of every user who entrusts us with their personal information. This Privacy Policy transparently explains how we handle your personal data — from the moment you register through every interaction you make on our platform.

We understand that sharing personal information with any online platform is not something you do lightly. That is why we take concrete steps to ensure your data is handled with full integrity, robust encryption, and strictly within the purposes you have agreed to.

This Privacy Policy applies to all mjudi platform users, including website visitors, registered members, and anyone who interacts with our services on any device.

2 Information We Collect

We only collect information that is strictly necessary to provide you with a safe, fair, and seamless experience. Below are the main categories of information we collect:

Registration & Identity Information

  • Full name as stated on your identification card or passport.
  • Date of birth for age verification (18 and above).
  • Email address and mobile phone number.
  • Current residential address.
  • Copies of identification documents for the KYC (Know Your Customer) process.

Financial Information

  • Payment method details used for deposits and withdrawals.
  • Transaction records including deposits, withdrawals, and wins.
  • Bank account or e-wallet details registered in your name.

Usage & Technical Information

  • IP address, device type, operating system, and web browser used.
  • Game history, betting activity, and in-platform actions.
  • Login and logout time records.
  • Cookie and similar tracking technology data (subject to your consent).
  • Records of communications with our customer support team.

Data Minimisation Principle: mjudi only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, political affiliations, or health information unless there is a specific legal requirement to do so.

3 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. Below is a complete list of the purposes for which that data is used:

Purpose of Use Legal Basis Data Involved
Account registration & verification Contract performance Name, email, date of birth, KYC documents
Deposit & withdrawal processing Contract performance Bank details, transaction records
Fraud prevention & anti-money laundering Legitimate interest & legal compliance IP, transaction records, activity patterns
Customer Support Contract performance Communication records, account information
Platform improvements Legitimate interest Anonymised usage data
Marketing communications (with consent) User consent Email, phone number

We will not use your data for any purpose beyond what is stated above without first obtaining your renewed consent.

4 Sharing Information with Third Parties

Mjudi does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. This is a commitment we do not compromise on.

However, there are limited circumstances in which we may need to share certain information with carefully selected third parties:

  • Payment processors: Registered payment service providers that enable financial transactions to be processed securely. They receive only the information required for the relevant transaction.
  • KYC service providers: Recognised identity verification platforms that help us comply with anti-money laundering (AML) requirements.
  • Authorities & regulatory bodies: Where required by law, court order, or a legitimate official investigation.
  • Technical infrastructure providers: Cloud hosting and cybersecurity companies that help us operate the platform securely. All such parties are bound by strict data protection agreements.

Confidentiality Agreement: All third parties that receive mjudi user data are required to sign comprehensive confidentiality and data protection agreements before any data is shared. They are not permitted to use that data for any purpose beyond what has been agreed.

5 Your Data Security

Protecting your data is more than a legal obligation for mjudi — it is a moral responsibility we take seriously every day. We continuously invest in security infrastructure to keep your data safe.

Technical Security Measures

  • Integrated 256-bit SSL Encryption for all data transferred between your device and our servers.
  • AES-256 encrypted databases for stored data.
  • Two-factor authentication (2FA) is available for all user accounts.
  • An intrusion detection system (IDS) that monitors platform traffic 24/7.
  • Penetration testing is conducted regularly by independent security experts.
  • Multi-layered access controls for internal staff who handle user data.

Organizational Security Measures

  • Mandatory cybersecurity training for all mjudi staff.
  • Least privilege policy — staff may only access data relevant to their specific role.
  • Comprehensive audit logs for all access to user data.
  • Incident response procedures that have been tested and refined.

6 Cookies & Tracking Technologies

The mjudi platform uses cookies and similar tracking technologies to enhance user experience, ensure account security, and understand how users interact with our platform.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand which parts of the platform are used most frequently for improvement purposes. Data is collected anonymously.
  • Functional Cookies: Saves user preferences such as language and display settings so you do not have to reconfigure them every time you log in.
  • Marketing Cookies (with consent): Used to display relevant ads to you. You may withdraw this consent at any time through the cookie settings in the platform.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

7 Your Rights

As a mjudi platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or outdated, you may request that we update it.

Right to Erasure

Under certain circumstances, you may request that we delete your personal data from our systems.

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances as provided by law.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact our privacy team by email at [email protected] or via live chat within the platform. We will process your request within 30 calendar days.

8 Data Retention & Deletion

Mjudi does not retain your personal data for longer than is necessary for the purposes stated in this Privacy Policy. Data retention periods depend on the type of data and applicable legal requirements:

  • Active account data: Retained for as long as your account is active and required for ongoing services.
  • KYC & identity verification data: Retained for a minimum of 5 years after account closure in line with anti-money laundering requirements.
  • Financial transaction records: Retained for 7 years for financial and tax compliance purposes.
  • Support communication records: Retained for 3 years from the date of last interaction.
  • Log & security data: Retained for 12 months for cybersecurity and threat analysis purposes.

Once the retention period expires, your data will be permanently deleted or anonymised in a form that can no longer be linked to your identity.

9 Children's Privacy

The mjudi platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that a child's personal information has been collected without parental or guardian consent, we will take immediate steps to delete that information and close the account in question. If you suspect this has occurred, please contact us right away.

10 Privacy Policy Amendment

Mjudi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. The most recent amendment date is always displayed at the top of this document.

For significant changes that affect how we handle your data, we will send notice via your registered email or through an in-platform notification at least 14 days before the changes take effect. Continued use of the platform after changes take effect means you accept the updated policy.

11 Contact Us

If you have any questions, concerns, or wish to exercise your data privacy rights, our team is ready to assist:

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 directly within the mjudi platform
  • Response Time: We are committed to responding to all privacy inquiries within 3 business days

For more complex requests such as data access or account deletion, please contact us by email stating your full name, mjudi username, and the details of your request. We will process the request within 30 calendar days.

Related Documents: This Privacy Policy should be read alongside Terms and Conditions and Responsible Gaming Policy mjudi for a full overview of how our platform operates.

Your Data is Protected

Mjudi uses industry-grade encryption and strict access controls to keep your information secure at all times.

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Mjudi Privacy Commitment

Six principles that shape how we protect your data every day.

End-to-End Encryption

All data transferred between your device and mjudi servers is protected by 256-bit SSL encryption — the same standard used by international banks.

Data Not Sold

Mjudi has never and will never sell, rent, or disclose your personal data to any other party for their own marketing purposes.

Full User Control

You have the right to access, correct, transfer, or delete your personal data — and we make it easy to exercise these rights.

Limited Data Retention

We only retain your data for as long as necessary for legitimate purposes. Once that period expires, data is permanently deleted or anonymized.

Restricted Staff Access

Only staff who genuinely need access to your data to carry out their authorised duties are permitted to do so. All access is logged and monitored.

Full Transparency

We will notify you promptly should any security incident occur that affects your personal data, in accordance with applicable procedures and regulations.

Play with Confidence, Your Data is in Safe Hands

Create your mjudi account today and enjoy a platform that puts your security and privacy first — just as much as your gaming experience.

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